Refund Policy

Returns, Exchange, and Cancellations

Please understand that due to that all our products are made to order we can't accept returns or exchanges on any of our products.  If you need to cancel your order we ask that you contact us as soon as possible.  If we have already started with your order we reserve the right to deny cancellation.

You can contact us at sales@besteesdesignz.com 

Damages and Issues

We ask that you please inspect your order as soon as is received and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

In the event that you have received an incorrect item or a damaged item, we will provide you with a return shipping label. The item must be shipped back within 3 days or the return will become invalid. We will not reprint return labels after the 3rd day period. If you are unable to send the item back, you will need to notify us within the 3rd day period following the return label being sent to you.